Important Information About Bali

Dear Visitors,

 

The information provided below comprises only the most important contact numbers. For in-depth information about Bali and other Indonesian Islands, we suggest you consult such well-known guidebooks as the Periplus Travel Guide series or the Lonely Planet guides, which come highly recommended

 

Please select the information categories below:

 

 

 

Air Asia
International Departure Terminal, Ngurah Rai International Airport .............
Customer Care (Free Toll) .....................................................................
Air France
Ngurah Rai International Airport .............................................................
Air Paradise
Jl. Tangkuban Perahu 66, Kerobokan, Kuta
............................................
Reservation .........................................................................................
Bouraq Indonesia
Kompleks Sudirman Agung, Blok A 47-48, Denpasar ..............................
Ngurah Rai International Airport .............................................................
Cathay Pacific

Ngurah Rai International Airport .............................................................
China Airlines
Ngurah Rai International Airport .............................................................
Continental Airlines
Jl. By Pass Ngurah Rai 100x ................................................................
Eva Air
Wisti Sabha Bldg, Ngurah Rai International Airport .................................
Garuda Indonesia
J Melati 61, Denpasar ..........................................................................
24-hrs reservation: .......... ....................................................................
Ngurah Rai International Airport ............................................................
Sanur Beach Hotel ..............................................................................
Hotel Natur Kuta .................................................................................
Japan Airlines
Jl. Raya Kuta 100x, Tuban ...................................................................
Korean Air
The Grand Bali Beach Hotel, Garden Wing Room 1121 & 1123, Sanur ...
Lauda Air
Gedung PAJ, Jl Bypass Ngurah Rai, Tuban ...........................................
LTU
Jl. By Pass Ngurah Rai 87 X, Sanur ......................................................
Malaysia Airlines
International Departure Hall Ngurah Rai International Airport .....................
Merpati Nusantara Airlines
Jl Melati 51, Denpasar ..........................................................................
Ngurah Rai International Airport .............................................................
Qantas
The Grand Bali Beach, Sanur ................................................................
Royal Brunei Airlines
Istana Kuta Galeria Blok Valet 1 no. 21, Kuta .........................................
Saudi Arabian Airlines
Ambhara Building, Jl Raya Kuta 88R, Kuta .............................................
Singapore Airlines
GOI Building 2nd fl, Ngurah Rai International Airport ................................
Thai Airways International
The Grand Bali Beach Hotel, Sanur ........................................................
Ngurah Rai International Airport ..............................................................


Tel: 760108
Tel: 0-804-1-333 333

Tel: 768310

Tel: 730088
Tel: 756666

Tel: 241397
Tel: 756720

Tel: 766931; 766933

Tel: 754856; 757298

Tel: 753701

Tel: 759773; 768405

Tel: 263523
Tel: 270535
Tel: 751177
Tel: 287915
Tel: 751179

Tel: 757077; 764733

Tel: 289403

Tel: 758686

Tel: 286441

Tel: 764995; 766925

Tel: 235358
Tel: 751011

Tel: 288311

Tel: 769238; 769239

Tel: 757552, 757556

Tel: 768388; 768383

Tel: 288141; 288603
Te: 755063; 755064

 

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Tips for taking taxis in Bali:
1) It is always best to order a taxi by phone, especially at night.
2) If you must hail a taxi on the street, be sure that the name of the taxi company is clearly marked on it.
3) Insist on using the meter. Don't fall for a driver who bargains or claims that his meter is not working.
4) In the taxi, note the taxi's number and the driver's ID. This may come handy if you want to register a complaint of trace belongings left behind.
5) In places such as Ubud, Sanur and Kuta there are many people who offer you transportation services. If you must take any of their services, make sure you establish the price up front.
6) There are licensed taxis at Bali's airport. Avoid taking services from “brokers” who offer you transportation.

Taxi companies:
Bali Taxi: 701111
Praja Taxi: 289090
Pan Wirthi: 723366

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Charter a minivan with a driver and a guide through a tour agency of your hotel for an hour, a day or longer. There are shuttles from Kuta and Ubud and major resorts and to and from Lombok.
Renting a car is a good alternative to get around Bali, either self-driving, or with a driver. Tip driver pocket money for meals if you stop for lunch or dinner. If you are pleased with the service, tip at the end (Rp 20.000 minimum). 
Self-drive cars are available everywhere. You must have a valid Tourist, Indonesian or International Driving License. Test-drive the car before paying in advance, and take insurance coverage for vehicle damage.
Motorcycles are a convenient an inexpensive way to get around the island, but tourists are frequently injured in motorbike accidents. If you rent a bike, drive slowly and very defensively. Helmets are required by law, but those provided by rental agencies offer little protection. Motorbike hiring costs are negotiable, varying by condition of the machine, length of rental and time of year.
Tourist Driving Licenses can be obtained at Jl Cok Agung Tresna 14, Renon, Denpasar. The office is in the Pelayanan Samsat Building, BPKB Section, at the service window for foreigners.
Requirements are: one copy of passport (photo and identification pages and entry visa page) and one copy of valid home country driving license. Car or motorcycle licenses cost Rp 75.000 each and are valid for one month. Obtain and complete the application form, pay the fee and have your photograph taken on the spot. The license is ready in a few minutes. Office hours: Mon – Thu and Sat: 8.30am –2.30pm, Fri until 1pm. Closed on Sundays and public holidays. Contact: 243939, Foreign License Service.

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Post offices are in every major town and village. Hours: Mon – Thu 8am-2pm, Fri 8am-noon, Sat 8am-1pm; some places are open on Sundays. Central post office: Jl Raya Puputan, Renon, Denpasar; open daily from 8am-8pm.

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Bali is linked via satellite to all major countries in the world. International calls can be made from any private, business or hotel telephone. For IDD telephone calls dial 001 or 008, followed by the country code, area code and telephone number.

There are numerous Wartels (warung telekomunikasi or telcom shops) in all areas of Bali, offering local, domestic and international calls, as well as facsimile transmissions and telephone cards.

Cellular service in Indonesia is GSM. If you have brought your cellular phone, you can purchase prepaid calling cards to make outgoing calls at a lower cost than calling on your home SIM. Shops that sell these cards are plentiful. Major service providers are Telkomsel, Satelindo and PRO-XL. Look for signs and banners with those markings.

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Many hotels have regular cultural dinner shows. Check tourist information offices and various tourist publications or your local travel agent representative for information on outside performances.

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Most larger hotels and restaurants automatically add government tax and service charge of up to 21% to the bill. Tipping is unusual und you are not compelled to tip at restaurants. If you like your driver, a tip of 10-15% is appreciated. Carry small change with you, as taxi drivers often have none. Round up the fare to the nearest Rp 1000. If traveling in a group, a tip to drivers and guides is appreciated. Airport or hotel porters expect minimun Rp 3000 per bag, depending on the size and weight.

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Australia (includes Canada, New Zealand, Papua New Guinea)...................
Jl. Hayam Wuruk 88B, Tanjung Bungkak, Denpasar
email: bali.congen@dfat.gov.au
Great Britain .........................................................................................
Jl Mertasari 2, Sanur
email: tamarin@dps.centrin.net.id
Brazil.....................................................................................................
Jl. Raya Legian No. 186, Kuta
email: brazilconsul@bali.net
Czech Republic.....................................................................................
Jl Pengembak 17, Sanur
email: czech@mydeja.com
France ..................................................................................................
Jl. Mertasari gg. II/8, Br. Tanjung, Sanur Kauh
email: consul@dps.centrin.net.id
Germany ..............................................................................................
Jl Pantai Karang 17, Sanur
email: germanconsul@bali-ntb.com
Hungary ...............................................................................................
Jl. Raya Kuta 88, Kuta
email: cristofoli@denpasar.wasantara.net.id
Italy .....................................................................................................
Lotus Enterprises Building, Jl Bypass Ngurah Rai, Jimbaran
email: italconsbal@italconsbali.com
Japan ..................................................................................................
Jl Raya Puputan 170, Renon, Denpasar
email: konjpdps@indo.net.id
Mexico ................................................................................................
Jl H. M. Yamin 1A, Renon, Denpasar
email: astinatr@indosat.net.id
Netherlands .........................................................................................
KCB Travel, Jl Raua Kuta 127, Kuta
email: dutchconsulate@kcbtours.com

Norway & Denmark
..............................................................................
Mimpi Resorts, Jimbaran
email: mimpi@mimpi.com

Spain ...................................................................................................
Jl. Raya Sanggian, Ubud-Gianyar
email: espana_bali@bluline.net.id
Sweden & Finland ...............................................................................
Segara Village Hotel, Jl Segara Ayu, Sanur
email: segara1@denpasar.wasantara.net.id

Switzerland & Austria ..........................................................................
Kompleks Istana Kuta Galleria Blok Valet 2 no. 12 Jl. Patih Jelantik, Kuta
email: swisscon@denpasar.wasantara.net.id
Thailand ..............................................................................................
Jl. Raya Puputan no. 81, Renon, Denpasar
email: RTC_bali@indosat.net.id
United States of America .....................................................................
Jl Hayam Wuruk 188, Renon, Denpasar
email: amcobali@indosat.net.id 

Tel: 241118


Tel: 270601


Tel: 757775


Tel: 286465


Tel: 285485


Tel: 288535


Tel: 757557


Tel: 701005


Tel: 227628


Tel: 223552



Tel: 751517


Tel: 701070


Tel: 975736


Tel: 288407


Tel: 751735


Tel: 263310


Tel: 233605

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The Department of Tourism Bali has several information centers where booklets and brochures can be obtained free of charge:
Ngurah Rai International Airport, Tuban: 751011
Badung Government Tourism Office, Jl Kuta Raya 2, Kuta: 756175/76
Ubud Tourist Information Service; next to Village Head's office, Jl Raya Ubud: 96285, 973285
Government Tourist Information Center, Jl Bunisari 36B, Kuta
Government Tourist Office, Jl Supratman Niti Mandala, Denpasar: 222387
Buleleng Government Tourism Office, Jl Veteran 23, Singaraja: 225141

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The government of Indonesia has changed its visa policy for foreign tourists effective February 1st., 2004.

Visiting Indonesia Without Any Visa
Citizens of following countries and territories may enter Indonesia without any visa: Brunei Darussalam, Chile, Hong Kong, Macau, Malaysia, Morocco, Peru, the Philippines, Singapore, Thailand and Vietnam.

Citizens of the above countries will be issued on arrival a stay permit for 30 days free of charge upon presentation of a passport which is valid at least for another 6 months. This stay permit cannot be extended or converted into another type of visa.

VISA on ARRIVAL (VoA)
This facility is available for nationals of the following countries: Argentina, Australia, Brazil, Canada, Denmark, Finland, France, Germany, Hungary, Italy, Japan, New Zealand, Norway, Poland, South Africa, South Korea, Switzerland, Taiwan, United Arab Emirates, United Kingdom, United States of America, Austria, Belgium, China, Egypt, India, Ireland, Kuwait, Luxembourg, Maldives, Portugal, Qatar, Russia, Saudi Arabia and Spain.

Citizens of these countries will be able to apply for a VoA valid for either 3 or 30 days upon arrival by air in Bali, Jakarta and a few other international airports or by ship at a limited number of Indonesian sea ports. A 3-day visa costs US$10 and a 30-day visa costs US$25.

The VoA cannot be extended or converted into any other kind of visa. Also be aware that Immigration officials calculate the 30-day period as follows: your arrival day is counted as your first day, and you must leave the country on the 30th. day!

How to Obtain the "VISA on ARRIVAL" (VoA) Travelers from the above countries must be in posession of a passport which is valid for at least 6 months from the date of arrival and the completed embarkation/disembarkation card they received from their airline. They must also be able to prove they have sufficient funds for their stay in Indonesia.

Arriving travelers with Visa-On-Arrival status have to go first to one of the 'VoA Counters' to pay the appropriate fee and have their passports stamped with the VoA before proceeding to the Immigration Clearance Desk. An official bank is part of the VoA service counters. Payment of visa fees can only be made in US dollar bank notes, Indonesian Rupiah equivalent or by VISA or MASTERCARD.

Requirement of a Visa Before Arrival
Citizens of countries neither on the VoA nor Visa-Free lists are required to apply for a visa overseas before travelling to Indonesia. Nationals of ALL countries planning to stay for more than 30 days in Indonesia also have to apply for the appropriate visa (tourist, business, social-cultural, etc.) at an overseas Indonesian Consulate or Foreign Mission before departing for Indonesia.

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For medical evacuations contact your consulate.
Bali International Medical Center (BIMC) provides medical attention for emergencies and evacuations. Jl Ngurah Rai 100X, at the Kuta-Sanur-Nusa Dua round about (Simpang Siur), Tel 761263, Fax: 764345
SOS Medika Clinic, 24-hour emergency medical clinic services, medical evacuations, multilingual staff. Jl. Bypass Ngurah Rai 505X, Kuta, Tel 720100, Fax 710515
Rumah Sakit Umum Sanglah (Public Hospital), Jl Diponegoro, Sanglah, Denpasar. Tel 227911; 227912; 227913; 223867

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Pharmacies (apotik) are open daily from 8am – 6pm. Late nights, Sundays and holidays, Denpasar pharmacies open on rotation. Ask your hotel for further information.

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There are three time zones in Indonesia. Bali is on Central Indonesian Standard Time, +8 hours ahead of Greenwich Mean Time. Bali is on the same time zone as Singapore.

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Note: The above information was deemed correct when first uploaded and we try to keep up-to-date with the latest developments. For the most recent updates and more details check such free publications as Bali & Beyond Magazine, Bali Travel News, Bali Plus, Bali Echo or Hello Bali.

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